Inspection Mania – keep calm & find the paperwork

Able to give and receive instructions and maintain focus during times of pressure. For example, maintaining focus during FDA or MHRA inspection visits for company manufacturing licence agreements. – GE Healthcare

Front Line IT Support

Front line “IT Support” – online support for IT Systems, telephone and in person (On campus). This included log-in details for University system, data location, Internet configuration, etc. – University of East Anglia

On Demand Video Training

WordPress website training for several medium / large web design contracts using Camtasia & YouTube, these contracts included specific personalised training videos created to support / maintain their web sites – Self Employed

Creating a Guidance Community

Created / implemented an online “community of practise” for documentation control, sharing guidance, training videos and resources to improve the entire Global “IT divisions” documentation control processes – GE Healthcare

Quality Management Systems Author & Trainer

Author of the “Quality Management System” work instructions (SOP’s) for Documentation Control, this included the guidance presentations, screencast videos, document templates and co-hosted weekly telephone conferences. Pharmaceutical Compliance “Global Document System” – Managed, maintained and controlled the entire “Global IT” 50+ work instructions, IT Quality Management System for areas like Agile, Lean Six Sigma, Project Management, Computer Systems Validation and more in a highly regulated, global healthcare industry. – GE...